This entry covers the desktop edition of this technology and not any mobile. So far we havent seen any alert about this product. The previous vendor, aternity, was purchased by riverbed. Selfhealing and visibility into the end user experience of every cloud, saas, thick client or enterprise mobile app in your portfolio, running on any physical, virtual or. Aternity enterpriseclass digital experience management aternity. How aternity can help you improve the cost per ticket. Aternity on end user experience management, apm digest. Search for the agent software in all programs under cisco desktop agent. Aternity uses software agents to collect data directly from enduser devices. Aternitys frontline performance intelligence platform fpi is agentbased. Steelcentral aternity agent is a background service that monitors the experience of end users.
Here is how to setup a quick test environment and sign new remediation scripts. To lead in the digital age, everyone in your business needs easy access to the latest and most accurate data. Software and application performance monitoring help to examine how programs. The aternity fpi platform software is a desktop agent approach to real end user experience management. Aternity fpi platform software licenses and technical support services which include software updates, technical assistance, and professional services for the 10,000 licenses. End user experience monitoring software market update, q1 2008. Apr 10, 2012 aternity believes it has the solution. Jul 28, 2016 the aternity solution leverages agents on enduser devices that monitor millions of mobile, virtual, and desktop endpoints across 160 enterprise customers. Lakeside software provides its customers with tools to monitor, analyze and optimize enduser experience by gathering performance and enduser data directly from the. The problem is what does an organization do with this data. The software monitors physical pcs, virtual desktops, citrix xenappxendesktop and vmware horizon view without affecting systems user density.
Our secure, open and flexible platform is comprised of bestinclass network performance management, wan optimization. This is achieved by uniquely monitoring, aggregating. Aternity, the enterpriseclass digital experience management company, provides unified end user experience monitoring, application performance monitoring, and aipowered analytics and selfhealing control to transform the employee experience in the digital workplace. Aternity end user experience monitoring is an it infrastructure monitoring software solution that shows how business applications interact with each other across a network. The analyst firm forester research results stated that there are only two major desktop monitoring specialists. The aternity solution leverages agents on enduser devices that monitor millions of mobile, virtual, and desktop endpoints across 160 enterprise customers. Sep 09, 2014 aternity desktop monitoring easily inventories the hardware and software of every desktop and comprehensively monitors the key operating system and device health metrics that impact application. Aternity monitors user experience from the perspective of the user device. End user experience monitoring software market update, q1. Reduce the costs of device refresh and software license renewal by measuring actual usage and performance. The bright pattern contact center is an endtoend software as a service solution to manage customer communications over voice, chat, sms, email and more, in context, while ensuring top quality and. Qlik enables a dataops approach, vastly accelerating the discovery and availability of realtime, analyticsready data by automating data streaming cdc, refinement, cataloging, and publishing. For the best aternity experience, we recommend one of these browsers. It measures application performance, device performance, and user details.
Sep 09, 2014 unlike typical apm products that only focus on the endtoend performance of a single application, aternity transforms every device physical, virtual, and mobile into a selfmonitoring. Steelcentral aternity agent is a very small background service which monitors the end user experience by measuring application performance, device performance, and end user details. Extension for agent collects web page performance information and sends it to the local agent on the device via a shared memory. Let it central station and our comparison database help you with your research. Apr 18, 2020 the user device where it will be run must have aternity agent installed and trust the certificate of the publisher, as the agent installer will by default set action policy execution to trusted. Aternity extension for agent monitors the performance of web applications in chrome for devices running aternity agent 9. The latest release of aternity further reduces desktop support cost per ticket. Nexthink the best digital experience management tools. For additional details refer to deploy the aternity agent.
This product replaces the riverbed real end user experience monitoring euem. Aternitys product is designed to transform every desktop into a selfmonitoring platform that dramatically reduces business disruptions and increases user production. Aternity end user experience montoring provides selfhealing and visibility into the end user experience of every cloud, saas, thick client, or enterprise mobile app in. We have seen about 19 different instances of a180aa. Persuading staff and customers to install agent software on their client devices is quite problematic. As the dashboard below shows, aternity tracks a range of device health events affecting applications, the system, and the hardware of end user devices. Riverbed steelcenter aternity vs solarwinds server and application monitor. Aternity is an excellent product to monitor true end user experience.
Discovering performance issues in a complex environment that includes distributed systems, virtual systems and cloudbased workloads is hard. With aternity, riverbed can gather data from many sources, including. Aternity and knoa regularly compete headtohead in major transactions in the eue market. Visibility, automation and remediation across all employee endpoints. I dont think you need a software agent to tell you that your org did not size memory correctly on your desktop platform. Close your visibility gap with riverbed aternity give it a try it is free, fun and educational. Aternity agent is a program developed by aternity ltd.
Lakeside software helps reduce it costs and improve enduser experience with systrack digital experience monitoring. The company was acquired by riverbed technologies inc. A collection platform that scales to millions of systems with a simple, easy to manage hierarchical architecture and a minimal number of supporting servers. Steelcentral aternity license 1 enterprise endpoint. Buy a steelcentral aternity license 1 enterprise endpoint or other network management software at. Scenario scenario scenario scenario agent on end user device time for email content to.
Aternity enterpriseclass digital experience management. Aternity desktop monitoring easily inventories the hardware and software of every desktop and comprehensively monitors the key operating system and device health metrics that impact application. Riverbed acquires aternity to get an enduser perspective network. Aternity provided end user experience management solutions that complement traditional application performance management tools. Aternity agent pack is a program developed by aternity information systems. Click yes to confirm that you want to continue aternity agent uninstallation. Aternity, formerly known as gelion networks, was founded in 2004. Seamless it service delivery requires seamless end user experience monitoring. With nonmobile apps, their agent lives on the end user device, which may be a desktop or vdi virtual desktop infrastructure device. A collection platform that scales to millions of systems with a simple, easy to manage hierarchical architecture. Aternity collects data through a desktopbased agent, which provides information on endtoend user response time, fractional times for applications desktop to server, server to application server, and application server to database. The integration enables your desktop support team to receive aternity alerts in servicenow.
Combining rich technical metrics and employee sentiment, nexthink allows you to measure, monitor and manage employee experience across applications, networks, devices and more. Feb 27, 2018 aternity is now integrated with servicenow. Riverbed support for aternity customers for information on aternity support resources and transition. Its important to find the tool that emphasizes your areas of need the most. Steelcentral aternity agent is a background service that monitors the. The software seems to do a good job pulling metric and other performance data from the desktop platforms. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way. Aternity has updated its application monitoring platform so that it can monitor ajaxstyled web applications as well as 64bit java desktop applications, the company announced tuesday. Aternity provided end user experience management solutions that complement traditional application performance management apm tools. It adds a background controller service that is set to automatically run. Uninstall aternity agent completely howto removal guide. Aternity application performance apm, euem and beyond. Desktop support teams use aternity end user experience monitoring to proactively identify and resolve end user and device incidents. Aternity provides end user experience management solutions that are physical and virtual desktopbased.
Unlike typical apm products that only focus on the endtoend performance of a single application, aternity transforms every device physical. Delaying the start of this service is possible through the service manager. Steelcentral aternity agent is a very small background service which monitors the end user experience by. Aternity and citrix share a common vision of nextgeneration end user computing radically improving the productivity of the techdependent workforce, no matter their locationwhether at the office on their desktop, working remote on their pc, or within their mobile workspace, begins. Aternity desktop monitoring easily inventories the hardware and software of every. Aternity forges strategic partnership with ca technologies for desktop end. Aternitys frontline performance intelligence platform fpi is agentbased and monitors any application by passively listening for application activity signatures at the desktop operating system level. Track the metrics that impact your workforce productivity. Application performance management for cloud native apps. The eue market is a highly specialized market with two undisputed competitors, aternity and knoa. About aternity euem aternity end user experience monitoring is an it infrastructure monitoring software solution that shows how business applications interact with each other across a network. This includes technologies deployed as software on vms within vacontrolled. The core function of systracks endpoint agent is to feed the lakeside software datamine engine with rich, representative metrics from the endpoint. Adding smartphones, tablets and other staffowned devices to the mix makes it worse.
We compared these products and thousands more to help professionals like you find the perfect solution for your business. Learn here how aternity helps with desktop, network and servercloud migrations. Selfhealing and visibility into the end user experience of every cloud, saas, thick client or enterprise mobile app in your portfolio, running on any physical, virtual or mobile device. It provides a bidirectional integration with servicenow, for a closedloop system of proactive notification and incident investigation. May 04, 2017 uberagent is a splunk agent for windows enduser computing by vast limits gmbh.
The program integrates with virtually any type of application and works from the end users point of view. Locate aternity agent on the list, and then click on uninstall button. Aternity helps you ensure an excellent end user experience for any app on any device. It helps us quickly see the impact of performance issues and show where the issue is, in the client, network or server side.
A digital workplace provides your workforce with secure, anytime access to business critical apps and data. It doesnt matter where the application resides, in the data center or cloud. The riverbed network and application performance platform enables organizations to visualize, optimize, accelerate and remediate the performance of any network for any application. Jun 18, 2018 lakeside software provides its customers with tools to monitor, analyze and optimize enduser experience by gathering performance and enduser data directly from the place end users consume it. Aternity end user experience montoring provides selfhealing and visibility into the end user experience of every cloud, saas, thick client, or enterprise mobile. May 24, 2011 aternity has updated its application monitoring platform so that it can monitor ajaxstyled web applications as well as 64bit java desktop applications, the company announced tuesday. This extension is the link between the chrome browser and desktop softphone that is one of the phone options for bright pattern contact center. Some of you may have a shortcut to your agent software on your desktop with a telephone handset icon. Unlike typical apm products that only focus on the endtoend performance of a single application, aternity transforms every device physical, virtual, and mobile into a selfmonitoring.
For more details on how aternity customers can get support, visit the following pages. Delete aternity agent with windows addremove program for windows 8, 8. Aternity real end user experience monitoring youtube. Aternitys end user experience monitoring, supporting any application, running on any device, for any user anywhere, uniquely provides the context, visibility, and proactive analytics required to support the paradigm shift from a data centercentric to a usercentric computing model. Aternity support systems have now been transitioned to riverbed support. Steelcentral aternity license 1 enterprise endpoint lic.
A number of vendors now offer enduser experience monitoring tools for measuring physical and virtual desktop performance from the users perspective, but it can be hard to fully understand what. The user device where it will be run must have aternity agent installed and trust the certificate of the publisher, as the agent installer will by default set action policy execution to trusted. Aternitys frontline performance intelligence platform fpi is agentbased and monitors any application by passively listening for application activity signatures at. Aternity apm takes a scalable big data approach to monitoring cloudnative applications that delivers unified visibility across the modern application ecosystem, is easy to deploy and manage, and results in faster troubleshooting for even the toughest performance problems.
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